CONDITIONS

General Terms and Conditions

 

 

General Terms and Conditions of Business

 

1. scope of application

The following terms and conditions apply to all orders placed via our online store. Our online store is aimed exclusively at consumers.

 

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of his commercial or self-employed professional activity.

 

2. contracting party, conclusion of contract, correction possibilities

The purchase contract is concluded with AMZ Dinkel Lehner UG (haftungsbeschränkt).

 

By placing the products in the online store, we make a binding offer to conclude a contract for these articles. You can initially place our products in the shopping cart without obligation and correct your entries at any time before sending your binding order by using the correction tools provided and explained for this purpose in the ordering process. The contract is concluded when you accept the offer for the goods contained in the shopping cart by clicking on the order button. Immediately after sending the order, you will receive another confirmation by e-mail.

 

3. contract language, contract text storage

The language(s) available for the conclusion of the contract: German, English.

 

We store the contract text and send you the order data and our terms and conditions in text form. For security reasons, the contract text is no longer accessible via the Internet.

 

4. delivery conditions

Shipping costs are added to the indicated product prices. You can find out more about the shipping costs in the offers.

 

We deliver only in the dispatch way. A self-collection of the goods is unfortunately not possible.

 

We do not deliver to packing stations.

 

5. payment

In our store, the following payment methods are generally available:

 

Prepayment

If you choose the payment method prepayment, we will tell you our bank details in a separate e-mail and deliver the goods after receipt of payment.

 

PayPal, PayPal Express

In order to pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal, legitimize yourself with your access data and confirm the payment instruction. The payment transaction is carried out by PayPal immediately after placing the order. You will receive further instructions in the order process.

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Stripe Payments (Debit card and giro pay)

If the payment method credit card via Stripe is selected, the invoice amount is due immediately upon conclusion of the contract. The payment is processed via the payment service provider Stripe Payments Europe Ltd, 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland (hereinafter: "Stripe"). Stripe reserves the right to perform a credit check and to reject this payment method in case of a negative credit check.

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Klarna

If a payment method offered via the payment service "Klarna" is selected, the payment will be processed via Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter: "Klarna"). More detailed information as well as the terms and conditions of Klarna in this regard can be found in the payment information of the Seller, which can be viewed on the Klarna website.

 

6. reservation of proprietary rights

The goods remain our property until full payment.

 

7. transport damages

If goods are delivered with obvious transport damage, please claim such defects as soon as possible to the deliverer and please contact us immediately. Failure to make a complaint or contact us has no consequences for your legal claims and their enforcement, especially your warranty rights. However, they help us to be able to assert our own claims against the carrier or the transport insurance.

 

8 Warranty and guarantees

Validity of the statutory liability for defects

 

Unless otherwise expressly agreed below, the statutory law on liability for defects shall apply.

The following restrictions and shortening of time limits shall not apply to claims based on damage caused by us, our legal representatives or vicarious agents

 

in case of injury to life, body or health

in case of intentional or grossly negligent breach of duty as well as fraudulent intent

in the event of a breach of essential contractual obligations, the fulfillment of which is a prerequisite for the proper execution of the contract and the observance of which the contractual partner may regularly rely on (cardinal obligations)

within the scope of a guarantee promise, if agreed, or

insofar as the scope of application of the Product Liability Act is opened.

Restrictions vis-à-vis consumers

 

In the case of the purchase of used goods by consumers, the following shall apply: if the defect occurs after the expiry of one year from the delivery of the goods, the claims for defects shall be excluded. Defects that occur within one year from delivery of the goods can be claimed within the statutory limitation period of two years from delivery of the goods.

 

Warranties and after-sales service

 

Information on additional warranties, if any, and their exact terms can be found with the product and on special information pages in the online store.

 

Customer Service: Hours of operation: Monday Friday 8:00 - 18:00 E-mail: info@mindandmatter.io

 

9. dispute resolution

The European Commission provides a platform for online dispute resolution (OS), which you can find here. Consumers have the option of using this platform to resolve their disputes.

 

To resolve disputes arising from a contractual relationship with a consumer or whether such a contractual relationship exists at all, we are obliged to participate in dispute resolution proceedings before a consumer arbitration board. The competent body is the Extrajudicial Dispute Resolution Body for Consumers and Entrepreneurs e.V., Hohe Straße 11, D-04107 Leipzig, www.streitbeilegungsstelle.org. We will participate in a dispute resolution procedure before this body.

 

 

Terms and conditions created with Trusted Shops in cooperation with FÖHLISCH lawyers.